85 Abbey Caves Road Whangarei 0175 New Zealand
09 430 6562

Booking Terms

Booking terms:

  • Reception hours are 09:00 to 20:00.
  • Check-in between 14:00 and 20:00.  For check in after this time please contact us before arrival.
  • Check out of all Lodge areas by 10:00am.
  • Payment by cash preferred.  Visa and Mastercard accepted with a 3% surcharge.  No EFTPOS.
  • Whilst we require credit card details to secure bookings, we do not normally take payment from the card in advance.  Payment is usually made on arrival.  We may sometimes validate card details.
  • All rooms are no smoking.
  • We do not accept children under 3 years old.
  • Children 3 years old or over are welcome, but the full adult rate will apply.
  • Cancellation conditions: if a booking is cancelled less than 7 days before arrival, a charge equal to the first night of the stay will be made.  In the event of a no show, or booking reduction (after arrival date) the full cost of the booking is charged.